Laura Florencia
February 22, 2023

Why Can't Building Managers Fulfill Every Request?

Building managers are the unsung heroes of the property management world. They work tirelessly to keep buildings running smoothly and ensure that tenants are happy and satisfied. However, despite their best efforts, building managers cannot fulfill every request. In this blog, we'll explore why building managers can't fulfill every request and how they can manage tenant expectations.

Reasons Why Building Managers Can't Fulfill Every Request

  1. Limited Resources

Building managers have limited resources, including time, money, and staff. They must prioritize requests based on their urgency and impact on building operations. Some requests may be deferred or denied due to lack of resources or other more pressing priorities.

  1. Building Policies and Regulations

Building managers must adhere to building policies and regulations. Some requests may be prohibited by these policies, such as requests to make structural changes to the building or alter common areas. Building managers may need to deny these requests to comply with regulations.

  1. Safety Concerns

Building managers are responsible for maintaining a safe and secure building environment. Some requests may pose safety risks to tenants or the building, such as requests to store hazardous materials in residential units or to make unauthorized modifications to building systems. Building managers may need to deny these requests to maintain a safe environment.

  1. Unreasonable Requests

Building managers may receive unreasonable requests from tenants, such as requests to provide excessive amenities or to make non-essential repairs. Building managers must use their judgment to determine which requests are reasonable and which are not.

Managing Tenant Expectations

Building managers can manage tenant expectations by communicating clearly and setting realistic expectations. Here are some tips for managing tenant expectations:

  1. Communicate Building Policies and Regulations

Building managers should communicate building policies and regulations to tenants to prevent misunderstandings and unrealistic expectations. They should provide tenants with a clear understanding of what they can and cannot do in the building, and the reasons behind these policies.

  1. Set Realistic Timelines

Building managers should set realistic timelines for addressing tenant requests. They should communicate with tenants about the expected timeline for addressing their request and provide updates if there are any delays. Setting realistic timelines helps manage tenant expectations and reduces frustration.

  1. Provide Alternative Solutions

Building managers should provide alternative solutions to tenants when they are unable to fulfill a request. For example, if a tenant requests a structural modification that is not allowed, the building manager could suggest alternative modifications that would be allowed. Providing alternative solutions shows that the building manager is committed to finding a solution that meets the tenant's needs.

  1. Be Transparent

Building managers should be transparent with tenants about the reasons why they are unable to fulfill a request. They should explain building policies and regulations, safety concerns, and resource limitations that may prevent them from fulfilling a request. Being transparent helps build trust and credibility with tenants.

Use Nextlivin

Nextlivin's feedback tracker feature is a powerful tool that can help building managers streamline their tenant feedback process. With this feature, building managers can easily track and manage tenant requests, complaints, and feedback, all in one place. The feedback tracker feature helps building managers stay organized, prioritize requests, and ensure that every request is addressed in a timely and efficient manner.


Building managers play a vital role in keeping buildings running smoothly and ensuring tenant satisfaction. However, despite their best efforts, building managers cannot fulfill every request. By communicating clearly, setting realistic expectations, providing alternative solutions, and being transparent, building managers can manage tenant expectations and build trust and credibility with tenants. Building managers should continue to strive to provide excellent service to tenants while also maintaining a safe and secure building environment.

Thank you for reading. Need a building management software? Look no further than Nextlivin: Property tenancy management applications! and don't forget to follow Nextlivin on InstagramFacebookTwitterLinkedin, TikTok for another content.See you on next blog.

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Property management or building management, or manajemen properti atau pengelolaan gedung in Indonesian, refers to the management of real estate assets such as apartments, office buildings, and other types of properties. Jasa manajemen properti is a service that is provided by companies specializing in property management. The objective of manajemen properti is to ensure that the property is well-maintained, profitable, and meets the needs of its tenants.
A perusahaan pengelolaan properti is a company that provides property management services. They are responsible for managing day-to-day activities such as collecting rent, maintaining the property, and ensuring the safety of the tenants. Pengelolaan apartemen is a common service offered by property management companies, as they specialize in managing residential properties such as apartments.
Technology has also played a significant role in the property management industry. Aplikasi apartemen, or apartment applications, property management SaaS, property management application atau aplikasi manajemen properti, and property management system atau sistem manajemen properti, have been developed to help manage properties more efficiently. These apps provide features such as rent collection, maintenance requests, and communication tools to help improve the overall experience for property owners and tenants. There's also this fully-integrated property management system or sistem manajemen properti yang sepenuhnya terintegrasi that helps building manager by providing everything they need in one place. Overall, property management application, property management system and property management SaaS is a powerful tool for building managers that could improve the performance of the property management and tenant's well-being.
The main goal of tujuan manajemen properti adalah to maximize the value of the property while minimizing costs. Manajemen properti adalah a complex process that involves various tasks such as property maintenance, marketing, financial management, and tenant relations. Perusahaan manajemen properti are experts in these areas and provide a wide range of services to help property owners achieve their goals.
Kegiatan manajemen properti includes market research, financial analysis, lease negotiations, tenant screening, and property inspections. Manajemen properti pdf resources are available for those who want to learn more about the industry. Properti manajemen can involve managing various types of properties such as commercial, residential, and industrial. Manajemen properti perumahan, or housing property management, is a specialized area that focuses on managing residential properties such as houses, apartments, and condominiums.
Pengertian manajemen properti refers to the understanding of property management as a business. Manajemen bisnis properti involves developing and implementing strategies to maximize the profitability of the property. These strategies include marketing, financial planning, and risk management. Property management is an important aspect of real estate investing, and working with a professional company can help property owners achieve their financial goals.
Pengelolaan properti, seperti apartemen atau rumah susun, kost, perumahan, dan gedung kantor, membutuhkan manajemen yang baik agar properti tersebut dapat berjalan dengan efektif dan efisien. Pengelolaan gedung, seperti jasa pengelolaan gedung, manajemen pengelolaan gedung, dan perusahaan pengelola gedung, merupakan bagian dari manajemen properti yang sangat penting.
Pengelolaan apartemen juga menjadi aspek penting dalam manajemen properti. Aplikasi apartemen dapat membantu memudahkan pengelolaan properti seperti memudahkan penyewa untuk membayar sewa, mengajukan permintaan perbaikan, dan berkomunikasi dengan pengelola properti.
Tujuan manajemen properti adalah untuk memaksimalkan nilai properti sambil meminimalkan biaya yang dikeluarkan. Kegiatan manajemen properti meliputi perawatan properti, pemasaran, manajemen keuangan, dan hubungan dengan penyewa.
Manajemen properti pdf juga tersedia sebagai sumber pembelajaran bagi mereka yang ingin mempelajari lebih lanjut tentang industri properti. Perusahaan manajemen properti adalah ahli di bidang ini dan memberikan berbagai layanan untuk membantu pemilik properti mencapai tujuan mereka.
Manajemen properti perumahan adalah bidang khusus yang berfokus pada pengelolaan properti perumahan seperti rumah, apartemen, dan kondominium. Properti manajemen menjadi penting bagi investasi properti, dan bekerja dengan perusahaan manajemen properti yang profesional dapat membantu pemilik properti mencapai tujuan keuangan mereka.
Dengan pengertian manajemen properti dan manajemen bisnis properti, pemilik properti dapat mengoptimalkan nilai properti mereka dengan strategi pemasaran, perencanaan keuangan, dan manajemen risiko yang baik. Oleh karena itu, pengelolaan properti yang baik sangatlah penting untuk mencapai kesuksesan dalam industri properti.
Property management in Jakarta, Surabaya, Malang, Bandung, Yogyakarta, Semarang, Denpasar, Makassar, Medan, Palembang, Batam, Balikpapan, Banjarmasin, Samarinda, Manado, Depok, Bekasi, Tangerang, Bogor, Solo, Maluku, Banda Aceh, Pekanbaru, Jambi, Bengkulu, Lampung, and Pontianak is an essential service for property owners and managers in their respective cities. These services typically include the management of unit and tenant data with custom fields controlled by property managers, automated IPL invoicing for fee charging, facility management to assist building managers in setting facility availability schedules and help tenants book facilities (similar to an automated digital logbook), among others.
Effective property management is crucial for maintaining the value of a property and ensuring tenant satisfaction. This is especially important in large cities like Jakarta, Surabaya, and Bandung, where demand for high-quality rental properties is high. A property manager can help ensure that a property is well-maintained, secure, and equipped with modern amenities, making it more attractive to prospective tenants.
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