Laura Florencia
September 3, 2023

Tips for Managing Commercial Properties

As a building manager, ensuring smooth operations and meeting the diverse needs of occupants is key. In this blog, we will discuss some tips for managing commercial properties and how they differ from residential building management.

What is a Commercial Property?

A commercial property is a property designed for business or commercial purposes, not for residential use. These buildings can serve various purposes, including offices, retail spaces, restaurants, or other business activities. They function as the operational hub for various types of businesses.

Types of Commercial Properties

Commercial properties come in various shapes and sizes. Some common types include:

  1. Office Buildings: Office buildings are one of the most common examples of commercial properties. These are places where various companies and organizations conduct their business operations. For example, a downtown office building can be used by multiple companies to provide office space for their employees.
  2. Shopping Centers: Shopping centers are places where multiple retail stores are clustered, offering a variety of goods to consumers. Shopping centers can include clothing stores, restaurants, electronics shops, and other stores. Shop owners or tenants pay rent to the shopping center's owner.
  3. Hotels: Commercial properties like hotels provide temporary accommodations for guests. Hotel management is responsible for maintaining service quality and the property's condition to remain attractive to guests.
  4. Restaurants and Entertainment Venues: These commercial properties include restaurants, nightclubs, cinemas, and other entertainment venues.
Jenis-jenis Commercial building - Shopping Mall

Differences Between Managing Commercial and Residential Buildings

Management of commercial properties and residential buildings differs significantly in various aspects, including the purpose of use, maintenance focus, and tenant needs. Let's discuss the main differences between them in the context of property management.

a. Purpose of Use

1. Managing Commercial Buildings:

  • The primary purpose of commercial buildings is for business or commercial use.
  • Commercial buildings are used as operational spaces for various types of businesses and activities, such as business offices, shopping centers, restaurants, hotels, and more.
  • Owners or managers of commercial buildings generally aim to generate financial profit from their commercial occupants.

2. Managing Residential Buildings:

  • Residential buildings serve as living spaces for individuals or families.
  • The main goal is to provide comfortable living spaces for residents.
  • Owners or managers of residential buildings focus on meeting the needs of residents and ensuring their comfort and safety.

b. Maintenance Focus

1. Managing Commercial Buildings:

  • Maintenance of commercial buildings often involves the upkeep of crucial systems such as heating, ventilation, and air conditioning (HVAC), electrical systems, and security systems.
  • Routine maintenance aims to maintain service quality for commercial occupants and avoid operational disruptions that can affect business operations.

2. Managing Residential Buildings:

  • Maintenance of residential buildings focuses more on the comfort of residents, including the maintenance of common facilities like swimming pools, recreational areas, and gardens.
  • Maintenance also includes prompt repairs in case of any damages within residential units that could disrupt residents' daily lives.
Tips Mengelola Commercial Building - Hotel

c. Tenants and Tenant Relations

1. Managing Commercial Buildings:

  • Tenants in commercial buildings are typically companies or businesses.
  • The relationship with commercial tenants is more business-oriented, with a focus on lease agreements, billing, and contract fulfillment.
  • Commercial property managers strive to keep tenants satisfied to ensure they continue operating in the building.

2. Managing Residential Buildings:

  • Residents in residential buildings are individuals or families.
  • The relationship with residential tenants is more personal, with attention to tenant comfort and needs.
  • Residential property managers interact more directly with residents, addressing complaints and creating a comfortable community environment.


This blog has discussed some tips for managing commercial buildings. Managing commercial buildings involves various responsibilities, including maintenance, repairs, and tenant management. Furthermore, the management of commercial buildings differs from residential buildings in terms of the purpose of use, maintenance focus, and tenant relations. Understanding these differences is essential for property owners and managers to provide services that align with the objectives and needs of occupants.

By practicing effective management, you can maintain the quality of your building, enhance tenant satisfaction, and achieve business success.

This article is provided by Nextlivin, For more information on how Nextlivin can assist you in efficiently managing your property, visit our website.

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Prime Space - Bellezza Shopping Arcade
Jl. Arteri Permata Hijau No.34, RT.4/RW.2
Grogol Utara, Kec. Kby. Lama, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12210
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Property management or building management, or manajemen properti atau pengelolaan gedung in Indonesian, refers to the management of real estate assets such as apartments, office buildings, and other types of properties. Jasa manajemen properti is a service that is provided by companies specializing in property management. The objective of manajemen properti is to ensure that the property is well-maintained, profitable, and meets the needs of its tenants.
A perusahaan pengelolaan properti is a company that provides property management services. They are responsible for managing day-to-day activities such as collecting rent, maintaining the property, and ensuring the safety of the tenants. Pengelolaan apartemen is a common service offered by property management companies, as they specialize in managing residential properties such as apartments.
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Dengan pengertian manajemen properti dan manajemen bisnis properti, pemilik properti dapat mengoptimalkan nilai properti mereka dengan strategi pemasaran, perencanaan keuangan, dan manajemen risiko yang baik. Oleh karena itu, pengelolaan properti yang baik sangatlah penting untuk mencapai kesuksesan dalam industri properti.
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