Laura Florencia
December 28, 2023

Making Guest Policies Work for Everyone

Remember that moment when a friendly visitor's smile turns into a pile of overnight bags and unfamiliar faces in the hallway? Finding the balance between open doors and peaceful living – that's the tricky balancing act of making guest policies. But fear not, property managers!

This blog is your guide to crafting clear, easy-to-understand policies that keep everyone happy and the building humming like a well-oiled machine.

Every good policy needs a strong foundation. Start by defining who counts as a "guest," how long they can stay, and how many can crash for the night.

Make common area rules clear, from the pool and gym to that coveted guest parking spot. Remember, vague rules only lead to confusion and grumpy stares.

making guest policies

Don't bury your policies in dusty binders! Make them easy to find, hanging them in the elevator, on the website, and handing them out to new residents.

Think of them as super-simple instruction manuals for enjoying the building. Bonus points for using friendly language and pictures – those long paragraphs can be snooze-worthy!

Finding the sweet spot where guests feel welcome and residents get their peace and quiet is key. Too many unchecked visitors can mean overflowing elevators, extra wear and tear, and noise levels that rival a rock concert.

But locking the doors tight isn't the answer either. The goal is to find that just-right balance where everyone feels comfortable and respected.

making guest policies

Even the best policies need a friendly reminder sometimes. If a guest gets a little too loud or forgets about the "no pet piranhas in the pool" rule, address it kindly but firmly.

A gentle nudge about noise levels or visitor limits can go a long way in keeping everyone smiling.

Pro tip: Train a friendly team member to handle these little chats, freeing you up to tackle the bigger picture.

Rules aren't meant to be set in stone, folks! Be open to feedback and consider changing things up based on what residents need and want. Showing flexibility creates a sense of community and lets everyone know their voices matter.

Remember, making guest policies aren't about building walls, they're about setting clear expectations within a welcoming atmosphere. By making things clear, striking the right balance, and being open to change, you can turn your building into a happy place where residents and responsible guests can co-exist in harmony.

So, put on your friendly face, dust off your policy-writing skills, and watch your building become a haven for all!

Bonus Tip: A genuine smile and a warm greeting go a long way. Welcoming both residents and guests with kindness and respect is the secret ingredient to a thriving community. Remember, a professional touch with a dash of human warmth is the best policy of all!


Prime Space - Bellezza Shopping Arcade
Jl. Arteri Permata Hijau No.34, RT.4/RW.2
Grogol Utara, Kec. Kby. Lama, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12210
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